I said it, and I'll say it again...and again.

Warning: This post might include minor rants.

So, when I call somewhere for some information, I do my best to listen to the information that I'm asking for. I don't do other things while I'm calling other people. Now, granted, if I'm doing something at home and someone calls me, and I'm in the middle of something, sometimes I tend to get distracted by the thing I was doing originally. My husband hates it when I do that. I really do my best, though, to give the caller my full attention.

So, why is it that I find myself repeating myself to some customers when they call?
Here's an example:

Customer: Hello, I'd like to renew my items due today.
Me: Ok, may I have your library card number.
Customer: 222 etc.
Me: Ok. One moment while I renew those. *I renew the items*
Me: Ok. I renewed the 5 videos that were due today, they are now due back July ((such'n'such date.))
Customer: So, uhhh, did you renew the stuff that was due.
Me: Yep! It's now due July ((Such'n'such date))
Customer: What day are they due?
Me: July ((Such'n'such date))
Customer: Did everything get renewed.
Me: Yes
etc...

And most likely they'll call us back again to get the due date.
Why is it so hard? *Cries* I am starting to believe in the theories that the movie Idiocracy puts forth.

Is everyone reading this book?!!

(Click on the image to reserve a copy!) My husband just finished it; my sister, brother, and myself are reading it. Several of the people I work with are reading it. Ok, I have to say, it's really good, so far. It's like "The Stand," by Stephen King, but with vampires instead of just people dying. And so far, no one's immune to it. At least there were people immune in "The Stand." My husband says it's definitely not a stand-alone novel. I'm just hoping that it doesn't become one of those series that has about 10 books in it with each book going at about 800 pages each. You know what I'm talking about.

I forgot what I was going to write about

It seems like this happens quite a bit. I think "Oh, that would be a great thing to blog about," but like a dream, the idea is gone in an instant.

So, lady calls in. And I tell her something, but she's not getting it. And she's going a mile a minute. And then I think the conversation is over and I get her several hours later. And she's going a mile a minute. And I'm thinking that she's going to ask me the same thing she asked before, but turns out that she GOT it! She was just asking for something else! I would say that's a WIN!

So, I found something fun and new to do. You know that link at the top of the screen labelled "Next Blog"? Yeah. That's my new form of entertainment. Just going along reading total strangers' blogs. I wonder how creeped out they'd be if I started commenting on their blogs considering that we've never met. Heck! I'd be slightly creeped out. But that's what you sign up for on blogger...sure you can privatize your blog, but that's not as exciting. Heck, I had someone make an inappropriate comment on this blog and had to delete. I couldn't imagine if I had a really popular blog and there would be hundreds of comments. And there would be that one person (one? yeah right) who says something out of the blue that is really insulting, maybe not to you, but you don't want that kind of comment on the blog. It's kinda like a stain that doesn't come out. Sure you can delete it. But it will still say the comment was made, and then people will wonder what kind of person is this person who writes in this blog and deletes all the comments that are posted? What about freedom of speech. So, by deleting someone's comments, aren't you infringing on their rights?